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 Computer Services Bureau
 Computer Services Bureau
   
 

The Computer Services Bureau (CSB) performs tasks involving computer systems development, maintenance, and training in supporting POST's mission to serve California law enforcement. CSB consists of the Applications Development Unit, the Network and PC Support Unit and the POST Website Unit. The bureau's staff of eleven computer professionals manages POST's computers, programs, network, website, and centralized Peace Officer Database. The staff researches computer hardware and software for possible purchase and troubleshoots internal problems through a technical help desk. CSB also serves as POST's liaison to the State of California's control agencies regarding information technology.

Applications Development Unit
The Applications Development Unit provides systems development and maintenance for the functions of the Commission and staff. From the small scanner applications to the state-of-the-art web-based Electronic Data Interchange (EDI) System, applications development analysts and programmers provide analysis, design, programming, and testing services for optimum utilization of computer resources. The effective administration of the POST Database is a critical component of POST's enterprise. The growing EDI System allows agencies to transmit information to POST via the Internet. Applications Development staff provides system development services for incorporating new mandates or strategic plan objectives, such as the current project to improve the course certification process.

Network and PC Support Unit
The Networking and PC support unit has functions that best fit into two broad categories: network management and user development. With regard to network management, the unit is responsible for the entire lifecycle of hardware-from purchasing and setup, to support and surplusing. In addition to hardware, software is purchased, loaded and configured; licenses are monitored; the latest software versions are updated in an ongoing effort to maintain the equipment at peak performance levels. In order to help POST personnel leverage the power of their PC's, this unit maintains a technical help desk to answer questions and troubleshoot problems. Additionally, an in-house classroom has been set up to train staff in various software applications.

POST Website Unit
The POST Website Unit provides services to help develop and maintain Commission information on selection and training standards, instructional technologies, leadership development, specialty training courses, publications, newsletters and frequently asked questions. This unit also provides the monthly updates of the POST Certified Course Catalog and the related training schedule.