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DISPATCH/EFFECT. COMMUNICATION
| Presenter | Course Name Course Code Hours / Plan |
Description |
| YOLO COUNTY COMMUNICATIONS 35 N. COTTONWOOD WOODLAND (530) 666-8900 lgoodwin@yccesa.org Course Listing |
DISPATCH/EFFECT. COMMUNICATION 4020-34511 8/IV Perishable Skills:
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PROVIDE DISPATCHERS WILL NEW SKILLS AND TECHNIQUES TO ENHANCE THEIR COMMUNICATIONS WITH CO-WORKERS, CITIZENS, FIELD UNITS AND ALLIED AGENCIES. SPECIFIC GOALS ARE TO PROVIDE THE STUDENT WITH AN UNDERSTANDING OF THE COMMUNICATIONS PROCESS AND ITS INHERENT BARRIERS; TO PROVIDE THEM WITH A HEIGHTENED SENSITIVITY TO NONVERBAL BEHAVIOR AND ITS IMPACT ON COMMUNICATION; TO GIVE THEM TOOLS FOR FEEDBACK AND DISCLOSURE; TO GIVE THEM AN AWARENESS OF DIFFERENT COMMUNICATIONS STYLES AND TECHNIQUES TO USE WITH THOSE DIFFERENT STYLES. |
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This page was last updated on August 12, 2008.