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DISPATCH/CONFLICT MANAGEMENT/COMMUNICATIONS
| Presenter | Course Name Course Code Hours / Plan |
Description |
| SAN DIEGO ASSOC OF PUBLIC SAFETY DISPATCHERS 5663 BALBOA AVE, #387 SAN DIEGO 92111 (619) 342-7344 training@sdapsd.org Course Listing |
DISPATCH/CONFLICT MANAGEMENT/COMMUNICATIONS DISPATCH:CONFLICT MANAGEMENT IN THE COMM CENTER 1107-12433 8/IV
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GEARED TOWARD MANAGERS AND SUPERVISORS, THIS CLASS DISCUSSES THEORY AND PHILOSOPHY CONCERNING THE IDENTIFICATION OF CONFLICT AND THE TOOLS NECESSARY TO EFFECTIVELY MANAGE CONFLICT IN THE 911 CENTER. THE PRIMARY FOCUS IS ON NATURE, MODES AND PERCEPTIONS OF CONFLICT; COMMUNICATION; POWER AND EGO; AND APPLICATIONS IN COMMUNICATION CENTERS. |
| Past Presentations | Total Authorized: 12 | |
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This page was last updated on August 12, 2008.