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Technical Help

If you are experiencing problems with thePOST website, please check the following before contacting the Webmaster:

  • Outdated Browser Versions
    • This site is best viewed using Microsoft Internet Explorer version 5 and higher or Netscape Navigator or Communicator version 4 with a minimum screen resolution of 800 x 600.
    • Beta versions of web browsers are not supported.
    • Other browsers such as WebTV are not officially supported but are generally functional with this website.
    • Netscape's version 6 web browser is currently not supported due to compatibility issues.
  • Web Traffic
    • The POST website may be experiencing a lot of traffic. Please be patient and allow complete pages to download before you try clicking any of the links.
  • Your Internet Service Provider (ISP)
    • Your ISP may be experiencing a problem. See if you encounter the same problem with another site and/or use another computer that connects to the web via a different ISP.
  • Your Modem
    • Your modem may be too slow to download our web pages, causing the page to timeout before it is completely loaded. An upgraded modem would probably solve this problem.
  • Memory
    • Though our web pages aren't overly large, some do include graphical elements. It is possible your computer does not have enough memory, and you might want to consider additional memory.
  • Printing
    • Use landscape mode to print wide pages.
    • Use a left and right margin of "0" inches with Netscape 4 in order to "fit to page" without having to print in landscape mode.
  • Adobe Acrobat PDF files:
    • To view PDF files you will need Adobe Reader. To download click here .
    • If you are visually impaired and are trying to view a PDF form using a reader, you may need an additional file. To obtain the file click here.

    If you would like to notify us of technical difficulties while using this web site, please contact us at Postmaster@post.ca.gov.
 
This page was last updated on October 15, 2007.